How We Work | Auto, Home & Business
Meet the Team Behind us:
We’re more than policy writers—we’re local insurance advisors who help protect homes, vehicles, businesses, and livelihoods across Knoxville, Oak Ridge, Maryville, and East Tennessee.
As an independent insurance agency, we work for you—not a single carrier—so you get coverage that actually fits your life and business.
Why We Became Insurance Professionals
Our licensed insurance team entered this industry after seeing too many Knoxville families and business owners harmed by one-size-fits-all insurance policies that failed when claims happened.
With decades of combined experience in:
Auto & home insurance
Contractor & commercial insurance
Bonds, landlord, event, and specialty coverage
We focus on clear explanations, gap-free protection, and zero-pressure guidance—because insurance should empower you, not confuse you.
The IRM Insurance Difference
| What Matters | How It Helps You |
|---|---|
| Personal Guidance | No-pressure consultations tailored to your needs and budget |
| Local Expertise | We live and work in Knoxville—we understand East Tennessee risks |
| Independent Access | Multiple top carriers, not one “big box” option |
| Full-Service Coverage | Auto, home, business, bonds, events, and more—under one roof |
Communities We Proudly Serve
IRM Insurance Knoxville provides personalized insurance solutions throughout East Tennessee, including:
Knoxville & Bearden – Auto & Home Insurance
Oak Ridge & Maryville – Personal Lines Coverage
Loudon & Lenoir City – Commercial & Landlord Insurance
Alcoa, Halls & Norris – Contractor & Small Business Insurance
(Licensed in Tennessee and additional states.)
Our Commitment to You
As your local insurance team, our promise is simple:
Protect what matters most with gap-free coverage
Deliver the best coverage at the lowest cost, without pressure
Treat you like a neighbor—because in East Tennessee, relationships matter
👉 Get a quote today and see how an independent Knoxville insurance agency should work.
Donavan Hensley
Personal Lines Manager
Matthew Picarello
Commercial Lines Manager
Lisa Moyers
Agency Principal, AIC, CIC
insurance@tninsurancestore.com
Looking to schedule a meeting? Book a time on my calendar now!
